Awareness and prevention of
sexual harassment in the workplace has been a major concern for the past several years. In 2008, the
EEOC received almost 15,000 complaints of sexual harassment with employers having to pay nearly $50 million in resultant benefits.
There have been growing concerns about the role of e-mail and text messaging in this, and a recent SHRM
article outlines some of these issues. The piece makes a couple of excellent points about how social networking sites can lead to a blurring of the line between the social and work domains (where behavior acceptable in one’s personal life may not be appropriate for the workplace) and how the informal and spontaneous nature of texting may lead to types of communication that might not take place if a different medium were used.
The challenge for HR professionals lies in providing appropriate workplace training to educate employees about the potential negative implications of their behavior as well as of the appropriate use of company resources. Employees should also likely be reminded that their workplace electronic communications typically can be accessed in the case of a complaint. For example, records of inappropriate text messages between the ex-mayor of Detroit and his chief of staff were one set of factors that lead to his eventual resignation. The bottom line is that employees need to be aware of policies regarding sexual harassment and that they still pertain whether an interaction is electronic or in person.
Reid Klion